Dale Cosgrove

Leading quality performance and project delivery across FBC UK, one of the UK's largest biscuit manufacturers. Responsible for driving operational improvement through structured project management, data-led performance tracking, and cross-functional collaboration.

Key achievements:

• ▸Driving quality KPI performance through Microsoft Power BI dashboards and data visualisation
• ▸Managing cross-functional improvement projects spanning quality, safety, and operational efficiency
• ▸Developing project management frameworks suited to the food manufacturing environment
• ▸Facilitating audit readiness, compliance initiatives, and ways-of-working improvements

Technical lead for supply chain operations, bridging food safety, quality systems, and digital tooling. Championed low-code development solutions and SharePoint-based systems to modernise supplier and ingredient management processes.

Key achievements:

• ▸Built and deployed low-code tools via Microsoft Power Apps to streamline supply chain workflows
• ▸Managed SharePoint Online environments for supplier documentation and technical data
• ▸Led supplier assurance and raw material technical compliance programmes
• ▸Drove digitalisation of supply chain quality documentation, reducing manual workload

Managed the quality assurance function at site level, overseeing food safety systems, audit programmes, and compliance against BRC and customer standards within a high-volume biscuit manufacturing environment.

Key achievements:

• ▸Maintained and improved HACCP plans and food safety management systems
• ▸Managed internal and third-party audit schedules and outcomes
• ▸Led non-conformance investigations and drove corrective action programmes
• ▸Delivered quality and food safety training to production and technical teams

Responsible for the technical management of raw materials across site, ensuring ingredient compliance, allergen controls, and supplier assurance in line with BRC and customer requirements.

Key achievements:

• ▸Managed raw material specifications, approvals, and supplier technical documentation
• ▸Maintained allergen controls and ingredient risk assessments
• ▸Coordinated with procurement and production to resolve raw material quality issues

Provided technical support across food safety, quality control, and compliance functions within a meat processing operation. Developed expertise in HACCP, food microbiology, and regulatory compliance.

Key achievements:

• ▸Supported HACCP development and review processes across the site
• ▸Conducted microbiological and environmental monitoring programmes
• ▸Assisted with BRC and customer audits, delivering positive outcomes
• ▸Risk assessed processes and raw materials to maintain food safety standards

Carried out quality control checks across production to ensure product met specification, legal, and customer requirements within a meat processing environment.

Key achievements:

• ▸Performed product checks, weight monitoring, and label verification
• ▸Identified and escalated non-conforming product in line with site procedures
• ▸Supported food safety and hygiene standards on the production floor

Managed outbound logistics and despatch operations within a chilled food manufacturing environment.

Key achievements:

• ▸Coordinated order picking, loading, and despatch of chilled products
• ▸Maintained cold chain integrity and traceability documentation

Supported delivery operations as drivers mate for a national logistics provider.

Key achievements:

• ▸Assisted with delivery of parcels and goods across regional routes
• ▸Maintained accurate delivery documentation and customer receipts